Shipping Policy

Thank you for visiting and shopping at www.theskinthing.com.au
Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends
or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

*COVID-19 AND AUSTRALIA POST*

Please note, that due to the high volume of deliveries Australia Post has advised there is a significant delay in processing and shipping orders at their end, please follow up your order using the tracking number we provided. If your order does not arrive within 2 weeks, please let us know.

Shipping rates & delivery estimates

Please refer to the Australia Post website for your delivery time estimates, use your tracking number
provided to track your parcel.

Standard delivery is $10 Australia wide
Express delivery is $20 Australia wide

Damages

The Skin Thing cannot be bound by any damages that occur to the parcel while it is in transit, however, we will do our best to assist you where we can